Insurance and Billing Information

Accepted Insurance Plans

Need to know if your insurance plan covers our physicians?  Below is a list of our currently accepted insurance plans. Please note that the accepted plans may vary from month to month, and from physician to physician. Use this list only as a general guideline. It is always best to confirm your plan is accepted when making your appointment.

Humana – Beginning June 1, 2017, all Humana Commercial, Exchange and Medicare health plan members have in-network access to our employed physicians, hospital-affiliated outpatient centers, and hospitals.

  • Aetna US Health Care HMO, POS, PPO
  • Blue Advantage HMO
  • BlueCross PPO, POS, HMOI
  • Cigna HMO, POS PPO
  • Great West (ONE Health) HMO, POS PPO
  • Harmony Health Plan HMO
  • Health Spring HMO (Medicare)
  • HMI (Health Marketing, Inc.) PPO
  • Human HMO, Gold Plus
  • Local 1546 Health &Welfare Fund
  • MacNeal Plan
  • Medicare
  • MultiPlan PPO (BCE Emergis, Admar & Wellness/Health Network)
  • PHCS Open Access
  • PHN (Preferred Network Access)
  • PPO Next
  • Unicare HMOUnicare POS, Classic Plus PPO
  • United Healthcare
  • Well Care HMO (Medicare)

Billing Information

Unless you are a member of one of our contracted insurance plans, or Medicare, full payment is due at the time of service. We accept cash, checks, Visa, MasterCard, Discover and American Express.

Please call the office at 847-967-5122 to see if your insurance plan covers your procedure. An increasing number of insurance plans are offering coverage for gender confirmation surgery. Our office will assist in inquiring as to whether your plan will cover the surgery, as well as submitting the relevant paperwork to your insurance company. You may still be responsible for fees such as deductibles, co-insurance, and portions of the surgical procedure not covered by insurance. Our office will review this with information with you. We also have options for those that are not covered.


If the physician is contracted with your plan, the majority of members covered under this type of plan are still required to make some type of payment for service that is rendered to them. This may be in the form of co-payment, deductible, or co-insurance. If your plan has a co-payment, you will be expected to pay your co-payment prior to being seen by the doctor. Co-payments, deductibles and co-insurance are requirements of your insurance plan and we are required under our contract with these plans to collect these amounts from you.

HMO Plans

Most of the members covered under HMO plans also owe co-payments. Co-payments will be collected prior to being seen by the doctor. We are required under our contract with these plans to collect these amounts from you.

Balances on Account

All previous balances are to be paid in full prior to additional services being rendered.


Should it become necessary for us to utilize the services of an outside collection agency in order to collect the amounts that are owed, you will be liable for agency/attorney fees.

Assignment of Benefits and Medical Record Release

I hereby authorize my insurance benefits to be paid directly to the above-signed physician realizing I am responsible to pay non-covered services and I hereby authorize the release of pertinent medical information to insurance carriers. Furthermore, I understand and acknowledge that I am ultimately responsible for the financial liability of the services provided.